quadra88 Privacy Policy

quadra88 is committed to protecting the privacy and security of your personal information. We understand that when you share your data with us, you are placing your trust in quadra88, and we take that responsibility seriously. This Policy applies to all personal information we collect through the Platform, our customer support channels, and any other interactions you have with quadra88.

This Policy should be read alongside the quadra88 Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

If you have any questions about this Policy or how quadra88 handles your personal data, please contact our Data Protection Officer (DPO) using the details provided in Section 13.

quadra88 collects personal data that you provide directly to us, data generated through your use of the Platform, and data obtained from third parties where permitted by law. The categories of personal data we collect include:

• Identity Data: Full name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine passport number, SSS/UMID number, driver's license number);
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code);
• Account Data: Username, encrypted password, account preferences, and communication preferences;
• Financial Data: GCash account details, Maya / PayMaya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details, transaction history, deposit and withdrawal records;
• KYC Verification Data: Copies of government-issued photo ID, proof of address documents, and proof of payment method, as required for Know Your Customer (KYC) compliance;
• Gaming Data: Game history, wagering activity, bonus usage, session duration, and responsible gaming tool settings;
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and other technical identifiers collected automatically when you access the Platform;
• Usage Data: Pages visited, links clicked, search queries, referral source, and other information about how you interact with the Platform;
• Communications Data: Records of your correspondence with quadra88 customer support, including live chat transcripts, emails, and any feedback or complaints submitted.

quadra88 uses the personal data we collect for the following purposes:

• Account Management: To register and maintain your quadra88 account, verify your identity, and manage your account settings and preferences;
• Service Delivery: To provide you with access to the Platform's games, features, and services, including processing deposits and withdrawals;
• KYC & Compliance: To verify your identity and age (21+), comply with anti-money laundering (AML) obligations, and meet other regulatory requirements under Philippine law;
• Transaction Processing: To process your financial transactions, including deposits via GCash, Maya, bank transfer, and debit card, and to process withdrawal requests;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce responsible gaming limits you have set, and administer self-exclusion requests;
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, content, and user experience of the Platform;
• Marketing Communications: To send you promotional offers, bonuses, and news about quadra88, where you have consented to receive such communications. You may opt out at any time;
• Legal Obligations: To comply with applicable Philippine laws, regulations, court orders, and requests from regulatory authorities including PAGCOR and the National Privacy Commission.

quadra88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by the DPA.

quadra88 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and quadra88 (i.e., the Terms & Conditions), including account registration, service delivery, and transaction processing;
• Legal Obligation: Processing is necessary for quadra88 to comply with its legal and regulatory obligations under Philippine law, including KYC, AML, and PAGCOR-related requirements;
• Legitimate Interests: Processing is necessary for quadra88's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms;
• Consent: For certain processing activities — such as marketing communications and the collection of sensitive personal information — quadra88 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

quadra88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, Maya / PayMaya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to facilitate deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance;
• Game Software Providers: Licensed game developers and content providers whose games are available on the Platform, to the extent necessary for game delivery and integrity;
• IT & Security Service Providers: Cloud hosting, cybersecurity, and technical infrastructure providers who process data on our behalf under strict data processing agreements;
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government agencies where disclosure is required by law or regulation;
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by quadra88, subject to professional confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of quadra88's business, your personal data may be transferred to the relevant third party, subject to equivalent data protection commitments.

quadra88 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, authentication, and security. These cannot be disabled;
• Performance & Analytics Cookies: Help us understand how players interact with the Platform by collecting aggregated, anonymized usage data, enabling us to improve performance and content;
• Functional Cookies: Remember your preferences and settings (such as language and display preferences) to provide a more personalized experience;
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on how to manage cookies, refer to your browser's help documentation.

quadra88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial information and government ID data;
• Multi-factor authentication options for account access;
• Regular security audits, vulnerability assessments, and penetration testing;
• Strict access controls ensuring that only authorized quadra88 personnel can access personal data, on a need-to-know basis;
• Employee training on data privacy and security best practices;
• Incident response procedures for detecting, reporting, and managing data security incidents.

quadra88 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The key retention periods applied by quadra88 are as follows:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements;
• KYC & Identity Verification Data: Retained for a minimum of five (5) years from the date of collection, as required by the Anti-Money Laundering Act of 2001 (as amended);
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction;
• Customer Support Records: Retained for three (3) years from the date of the last interaction;
• Marketing Consent Records: Retained until you withdraw your consent, plus a reasonable period thereafter for compliance documentation purposes.

When personal data is no longer required, quadra88 will securely delete or anonymize it in accordance with our data disposal procedures.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by quadra88:

• Right to Be Informed: The right to be informed about how your personal data is being collected and processed — which is the purpose of this Privacy Policy;
• Right of Access: The right to request a copy of the personal data quadra88 holds about you and information about how it is being used;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. quadra88 will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

The quadra88 Platform is strictly intended for persons who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. quadra88 does not knowingly collect personal data from individuals under the age of 21.

If quadra88 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at support@quadra88.club.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.

quadra88 primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software developers operating in other jurisdictions.

Where such transfers occur, quadra88 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission;
• Implementing contractual data protection clauses with overseas recipients that impose obligations equivalent to those under the Philippine DPA;
• Obtaining your explicit consent for the transfer where required by law.

quadra88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes that significantly affect how we process your personal data, quadra88 will provide more prominent notice — such as an email notification to your registered address or a notice displayed on the Platform — and, where required by law, seek your renewed consent.

We encourage you to review this Privacy Policy periodically to stay informed about how quadra88 is protecting your information. Your continued use of the Platform after any changes to this Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way quadra88 handles your personal data, please contact our Data Protection Officer (DPO):

If you are not satisfied with quadra88's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines: